Help

Support.

Stuck on something? Most answers are below — and email always works.

How it works

Point your camera at a restaurant receipt. DipOut reads the subtotal, tax, and printed tip suggestions, then checks whether those tips were calculated on the pre-tax or post-tax total. If the suggestion includes the tax, it recalculates a fair tip on the subtotal and splits the bill evenly between however many people you choose.

Frequently asked questions

My receipt isn't scanning correctly.

Try scanning in good lighting with the receipt flat on a surface. Tap the shutter button only when the document outline turns solid. You can also tap "Use Photo" to pick an image from your library instead.

The subtotal or total looks wrong.

On the Review screen, tap any number to edit it manually before proceeding to the results.

What does "tipping on tax" mean?

Some receipts pre-fill tip suggestions by applying the percentage to the total (subtotal + tax) rather than just the subtotal — often simply the payment terminal's default setting. That means you're effectively tipping on your tax. DipOut catches this and shows you what the tip would be on the subtotal alone.

Is my receipt data stored or uploaded?

No. All image processing happens on your device using Apple's Vision framework. Nothing is ever sent to a server. See our privacy policy.

How do I restore my Pro purchase?

On the paywall screen, tap Restore Purchase. If you bought DipOut Pro on this Apple ID, it will be restored at no charge.

I have a question not listed here.

Email us — we respond within 1–2 business days.

Email support